​RFP: Puerto Rico Department of Labor and Human Resources

The Puerto Rico Department of Labor and Human Resources (PRDoLHR) is seeking an IT Solution provider firm, with extensive experience with systems of this type in other states and/or jurisdictions of the United States. The services herein procured will be for a new customizable IT solution that supports all functions and processes of the PRDoLHR Unemployment Insurance Benefits Program. The solution must include unemployment tax, benefits payments, and case management functionality.

RFP Announcement (pdf)

RFP (PDF)

REQUEST FOR PROPOSAL DOCUMENT

The Request for Proposal document must be downloaded from DTRH's website www.trabajo.pr.gov

REQUEST FOR CLARIFICATION AND QUESTIONS

Request for Clarifications and Questions relating to this RFP must be submitted via email to rfpquestions@trabajo.pr.gov no later than 11:59 PM Atlantic Standard Time on February 5, 2021.

SUBMISSION DUE DATE

Proposals are to be submitted via e-mail to rfp@trabajo.pr.gov and must be received no later than 11:59 PM Atlantic Standard Time on February 19, 2021.