UI Website Prototype​​

Websites are playing an increasingly important role in disseminating information to large audiences.  State Workforce Agencies have a responsibility to communicate effectively with employers and job seekers/claimants.  With each state maintaining its own site, components such as site design and content presentation vary greatly from state to state.  In some situations, information may be difficult to locate, or may be ambiguous, incomplete or dated.  The site’s layout and navigation might be confusing.

In collaboration with USDOL, following a detailed review of existing state web sites, the ITSC developed the State UI Website Prototype as the proposed standardized approach for the structural organization and visual layout of state UI claimant and employer informational content, and also to provide examples of straightforward wording of the content.

Log in to the Members-Only Section to view the prototype demo and more information.

​Approach to Content Layout

To ensure that information cannot become ‘buried’, and to minimize user clicking, a strict 3 level maximum depth was adopted:

  • Level 1 – This is the Prototype Home page. Links to all important regulations and services are clearly laid out on this page.
  • Level 2 – This level provides introductory information, explaining high level concepts clearly. This information is linked to from the home page. These pages may be generic amongst all states, but states are free to modify as needed.
  • Level 3 – This is detailed information and links to services, and usually state specific. For the Prototype, example pages from real states were used to illustrate the information that should be provided.
  • Note on Employment Services - Also included, as major focus of the website layout, are easily found Level 1 links directly to pages provided by Employment Services. Inclusion of these links ‘front and center’ on a State UI Website home page serves as a great starting point for the use of Employment Services by UI claimants and employers and promotes integration and coordination between UI and ES.