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SIDES E-Response Help

 
NOTICE : SIDES E-Response is managed by the state from whom the request is received. If you want to sign up for SIDES E-Response, are having issues logging in to E-Response, or have questions about how E-Response works in your state, please click below:
 

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E-Response Assistance

 

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UI SIDES Orientation Online

Curriculum Overview


UI SIDES Orientation provides an overview of the State Information Data Exchange System (SIDES). This online training includes:

  • Introduces participants to the processes and the data exchange formats used for electronic communication between states and employers/Third Party Administrators (TPA’s) when responding to unemployment insurance (UI) claims
  • Provides business rules and suggested requirements for implementation
  • Reviews the technical requirements for system integration
  • Details the go-live process

Target Audience


Business and technical staff representing states, employers, TPA’s, and software providers working on SIDES integration projects.

To learn more about SIDES, visit info.uisides.org

Modules and Lessons


Module 1: Introduction to SIDES

  • SIDES Overview
  • Data Exchange Formats
  • SIDES Processes

Module 4: SIDES Testing

  • Internal Testing
  • End-to-End Testing

Module 2: SIDES Business Track

  • Lessons Learned
  • Key Business Items
  • Go Live Checklist
  • Testing Overview

Module 5: SIDES Implementation

  • Implementation Activities
  • Production Readiness Review

Module 3: SIDES Technical Track

  • Model Connector Overview
  • Model Connector - Post
  • Model Connector - Pull
  • Model Connector Installation
  • Connector Requirements
  • Model Connector Lessons Learned

Module 6: SIDES Operations

  • Operations Activities
  • Marketing and Employer Outreach

For more information or access to this online orientation, contact uisides@naswa.org.

NASWA UI Information Technology Support Center
In Partnership with USDOL
444 North Capitol Street, NW | Suite 300 Washington, DC 20001
webmastersupport@itsc.org