Skip Ribbon Commands
Skip to main content

RFP: Behavioral Insights Contractor Support for Projects with State Unemployment Insurance Agencies

NASWA’s Unemployment Insurance (UI) Integrity Center (Center) anticipates opportunities to assist state UI agencies with behavioral insights projects that seek to improve program integrity. The Center is interested in identifying potential partners to work with and augment the Center project team in supporting states with these projects. Prospective partners should have deep expertise in applying behavioral science to improve outcomes in government programs.

Through this RFP, the Center anticipates making multiple Indefinite Delivery Indefinite Quantity (IDIQ) awards to the offerors that represent the best value to the Center for Behavioral Insights Services.

Circulation Date: January 24, 2022

Bidders’ Conference: February 2, 2022 – 2:00 pm ET – Video

Proposal Submission Date: March 1, 2022 – 11:59 pm ET

RFP: Behavioral Insights Services (.pdf)

 Updated Attachment 3, Pricing Detail (new version – 2/11/2022 PDF)

Prospective Bidders’ Questions and Answers Regarding the RFP for Behavioral Insights Service (PDF)

Offeror Presentation Information (PDF)

General Terms and Conditions for NASWA/CESER contracts (PDF)
Please note that these terms and conditions are a template and may be adjusted for individual contracts, as appropriate.


Project Activity


Behavioral Insights RFP Webinar* February 2, 2022
Final Clarification Questions February 10, 2022
Questions and Responses Posted February 15, 2022
Proposals Due March 1, 2022
Offeror Presentations** Week of March 14,2022
Best and Final Offer Pricing (optional) March 23,2022
Award (anticipated) March 31,2022

*The Webinar is designed to afford the opportunity for offerors to formulate additional questions and provide their input/comments. Webinar registration, a PDF copy of this RFP, and RFP questions and answers will be posted on this page.

**Offeror presentations will be conducted remotely via Zoom with selected bidders determined to be within the competitive range for awards and may not include all bidders.


NASWA UI Information Technology Support Center
In Partnership with USDOL
444 North Capitol Street, NW | Suite 300 Washington, DC 20001